Terms and Conditions
Please read these terms of use carefully before using the Aesthetidocs website, mobile app, or online appointment booking platform (the site) – your use of the site is subject to these terms.
The site is operated by Aesthetidocs Limited (Aesthetidocs, we, our or us) of Lockview House, 49 Lockview Road, Belfast, Northern Ireland, BT9 5FJ.
By using our site, you confirm that you accept these terms and that you agree to comply with them. If you do not agree to them, you must not use our site.
Our site is a service operated by us to facilitate the arranging and managing of bookings with aesthetic treatment clinics. These terms only apply to the booking management process. You may be subject to additional terms and conditions with your treating clinic or practitioner which govern your relationship with them and any services they provide to you.
When you use our site, you will be providing us with personal data about you. You can see how we use personal data by going to our privacy policy www.aesthetidocs.com/privacy
Authorization to use the site
Subject to your compliance with these terms, you may access or use the site solely for the purpose of arranging, managing, and paying for bookings with clinics or practitioners offering aesthetic treatment services.
You must not access or use the site except as permitted by these terms. In particular, you must not and must not permit any other person to:
- Pretend that you are, or that you represent, someone else, or impersonate any other individual or entity when using the site.
- Resell, assign, transfer, distribute or provide others with access to the site or any of our materials.
- Copy, modify, frame, repost, publicly perform or display, sell, reproduce, distribute, or create derivative works of the site.
- Use the site to transmit, publish or communicate material that is defamatory, offensive, abusive, indecent, menacing or unwanted.
- Use the site in any way that damages, interferes with or interrupts the availability of the site.
- Introduce malicious programs into our hardware and software or our hardware, software and services which are integrated and operate together, including our networks, including viruses, worms, trojan horses and e-mail bombs.
- Reveal your account password to others or allow others to use your account.
- Use the site to carry out security breaches or disruptions of a network. Security breaches include accessing data where you are not the intended recipient or logging into a server or account that you are not expressly authorised to access or corrupting any data (including network sniffing/monitoring, pinged floods, packet spoofing, denial of service and forged routing information for malicious purposes).
- Use any program/script/command, or send messages of any kind, with the intent to interfere with, or disable, any person’s use of the site.
- Send any unsolicited messages through or to users of the site or to send any form of harassment via email, or any other form of messaging, whether through language, frequency, or size of messages or use the site in breach of any person’s privacy (such as by way of identity theft or “phishing”).
Any non-compliance by you with these terms shall give us the right to suspend provision of the site to you and access to your account, and to terminate our relationship with you without liability.
Reservation of rights
Aesthetidocs and its licensors each own and retain their respective rights in and to all logos, company names, marks, trademarks, copyrights, trade secrets, know-how, patents and patent applications that are used or embodied in or otherwise related to the site. Aesthetidocs grants no rights or licenses (implied, by estoppel, or otherwise) whatsoever to you under these terms.
Information provided to us
You are solely responsible for all data, information and other content, that you upload, post, or otherwise provide or store in connection with or relating to the site.
By providing us any information through the site, you grant Aesthetidocs a worldwide, non- exclusive, perpetual, irrevocable, royalty-free, fully paid, sublicensable and transferable license to use, modify, reproduce, distribute, display, publish and perform that information in connection with the site. Aesthetidocs may remove or disable any information provided by you at any time for any reason, or for no reason at all.
You agree that we may share any information provided by you with the treating clinic or practitioner with whom you are seeking to make or have made an appointment.
Your commitments
You represent and warrant to Aesthetidocs that your activity on the site does not and will not violate, infringe, or misappropriate any third party’s copyright, trademark, right of privacy or publicity, or other personal or proprietary right.
You represent and warrant that all information you provide to us through the site is complete, accurate and not misleading. You must ensure that you promptly provide us with any updates or changes to any information previously provided to us.
Disclaimer
THE SITE AND ITS CONTENT ARE PROVIDED ON AN “AS IS” AND “AS AVAILABLE” BASIS WITH ALL ERRORS AND DEFECTS AND WITHOUT ANY WARRANTIES OF ANY KIND, AND AESTHETIDOCS EXPRESSLY DISCLAIMS ALL REPRESENTATIONS AND WARRANTIES, INCLUDING ANY IMPLIED WARRANTIES OF ACCURACY, COMPLETENESS, MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE OR NON-INFRINGEMENT, AND ANY REPRESENTATIONS OR WARRANTIES ARISING FROM COURSE OF DEALING, COURSE OF PERFORMANCE OR USAGE OF TRADE. YOU ACKNOWLEDGE THAT AESTHETIDOCS DOES NOT WARRANT THAT YOUR ACCESS OR USE OR BOTH OF THE SITE AND ITS CONTENT WILL BE UNINTERRUPTED, TIMELY, SECURE, ERROR-FREE OR VIRUS-FREE, AND AESTHETIDOCS DOES NOT MAKE ANY WARRANTY AS TO THE RESULTS THAT MAY BE OBTAINED FROM USE OF THE SITE AND ITS CONTENT. NO INFORMATION, ADVICE OR SERVICES OBTAINED BY YOU FROM AESTHETIDOCS OR THROUGH THE SITE WILL CREATE ANY WARRANTY NOT EXPRESSLY STATED IN THESE T&Cs AND YOU SHOULD NOT RELY ON THE SITE AND THE GENERAL CONTENT ALONE AS THE BASIS FOR ANY DECISIONS.
NOTHING ON THIS SITE CONSTITUTES MEDICAL ADVICE, AND YOU SHOULD ALWAYS SEEK ADVICE FROM A QUALIFIED MEDICAL PRACTITIONER AS APPROPRIATE.
Liability
AESTHETIDOCS WILL NOT BE LIABLE TO YOU FOR ANY INCIDENTAL, CONSEQUENTIAL, INDIRECT, SPECIAL, PUNITIVE OR EXEMPLARY DAMAGES (INCLUDING DAMAGES FOR LOSS OF BUSINESS, LOSS OF PROFITS OR THE LIKE) ARISING OUT OF OR RELATING TO THIS SITE, INCLUDING WITHOUT LIMITATION, YOUR USE OR INABILITY TO USE THE SITE, SITE, MATCHING SERVICES, CONTENT, PROPRIETARY INFORMATION, OR ANY INTERRUPTION OR DISRUPTION OF SUCH USE, EVEN IF AESTHETIDOCS HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES AND REGARDLESS OF THE CAUSE OF ACTION (WHETHER IN CONTRACT, TORT, BREACH OF WARRANTY OR OTHERWISE). THE AGGREGATE LIABILITY OF AESTHETIDOCS WITH REGARD TO THESE TERMS WILL IN NO EVENT EXCEED £50.
Updates to the terms
Aesthetidocs reserves the right to do any of the following, at any time, without notice: (1) to modify, suspend or terminate operation of or access to the site, or any portion of the site, for any reason; (2) to modify or change the site, or any portion of the site, for any reason; and (3) to interrupt the operation of the site, or any portion of the site, as necessary to perform routine or non-routine maintenance, error correction, or other changes.
Aesthetidocs reserves the right, at its sole discretion, to change or modify portions of these terms at any time. Your continued use of the site after the date any such changes become effective constitutes your acceptance of the new or revised terms.
Jurisdiction
These terms shall be governed by and interpreted according to the law of Northern Ireland and all disputes arising under these terms (including non-contractual disputes or claims) shall be subject to the exclusive jurisdiction of the Northern Irish courts.
Terms and Conditions for Dimma Clinic effective October 1st 2024
Welcome to Dimma Clinic. These Terms and Conditions (“Terms”) govern your use of our services, treatments, and website. By booking an appointment, receiving treatments, purchasing products, or accessing our website, you agree to comply with and be bound by these Terms.
1. Services and Treatments
a. Medical Disclaimers
Dimma Clinic offers non-surgical aesthetic treatments and wellness services. These treatments do not replace professional medical advice, diagnosis, or treatment. Results may vary, and we do not guarantee specific outcomes.
b. Consultation Requirement
Some treatments require an initial consultation with our Dr Nnedimma. She may assess your suitability for specific treatments, and in some cases, she may recommend alternative options based on your medical history, allergies, or contraindications.
c. Treatment Policies
• Health History: You agree to disclose all relevant health information accurately, including medications, allergies, and medical conditions.
• Consent: By proceeding with any treatment, you acknowledge that you understand the procedure, potential risks, benefits, and any post-treatment care instructions.
2. Appointment and Cancellation Policies
a. Appointment Scheduling
Appointments may be scheduled online, by phone, or in-person. To secure an appointment, we require a bank card deposit.
b. Cancellation and No-Show Policy
• Cancellation: Cancellations must be made at least 24 hours before your scheduled appointment time. Late cancellations will incur a cancellation fee.
• No-Show Policy: If you fail to show up for your appointment without prior notice, you will be charged a no-show fee.
• Rescheduling: Rescheduling may be allowed up to 24 hours in advance, subject to availability.
3. Pricing and Payments
a. Pricing
Our prices for services and products are subject to change without notice. All prices are in EUR unless otherwise stated.
b. Payment
Payments for treatments and products are due at the time of service. We accept cash, credit cards and bank transfer. Some services may require a deposit.
c. Refunds and Returns
• Services: Due to the nature of our services, all sales are final. We do not offer refunds on completed treatments.
• Products: Unused and unopened products may be returned within 14 days for a refund or exchange, subject to our return policy.
• Packages: Treatment packages are non-refundable and must be used within the specified time frame. Packages cannot be transferred or shared unless explicitly stated.
4. Gift Cards and Promotional Offers
a. Gift Cards
Gift cards purchased from Dimma Clinic are valid for 12 months and are redeemable for services and products at our location. Gift cards cannot be redeemed for cash, and lost or stolen cards cannot be replaced.
b. Promotional Offers
Promotional offers are subject to the specific terms of each promotion. Offers cannot be combined, redeemed for cash, or applied retroactively.
5. Client Responsibilities
As a client, you agree to:
• Provide Accurate Information: Ensure that all information provided is accurate, current, and complete.
• Follow Post-Treatment Instructions: Adhere to any aftercare instructions provided by our staff to ensure optimal results.
• Respect Our Staff and Policies: Maintain respectful and courteous conduct toward our staff and other clients.
6. Intellectual Property
All content on our website and in our promotional materials, including text, graphics, logos, images, and software, is the property of Dimma Clinic or its licensors and is protected by copyright, trademark, and other intellectual property laws. You may not use, reproduce, or distribute any content without our prior written consent.
7. Limitation of Liability
To the fullest extent permitted by law, Dimma Clinic and its employees, agents, and affiliates are not liable for any direct, indirect, incidental, consequential, or special damages arising from:
• Any adverse reaction, injury, or dissatisfaction from services or products.
• Unauthorized access to or use of your personal information.
• Any issues related to website access or functionality.
8. Indemnification
You agree to indemnify, defend, and hold harmless Dimma Clinic, its employees, agents, and affiliates from any claims, damages, liabilities, or expenses arising from your use of our services, violation of these Terms, or infringement of any third-party rights.
9. Privacy Policy
Your personal information is handled in accordance with our Dimma Clinic. By using our services, you agree to our collection, use, and disclosure of information as described in the Privacy Policy.
10. Changes to Terms and Conditions
Dimma Clinic reserves the right to update these Terms at any time. Changes will be effective upon posting on our website or upon notification by email. Your continued use of our services after any changes constitutes your acceptance of the revised Terms.
11. Governing Law
These Terms and your use of our services are governed by the laws of the State of The Republic of Ireland without regard to its conflict of laws principles. Any disputes shall be resolved exclusively in the courts located within The Republic of Ireland.
12. Contact Us
If you have any questions regarding these Terms and Conditions, please contact us:
Dimma Clinic
dimmaclinic@gmail.com
(083) 881 8671
By booking an appointment or using our services, you confirm that you have read, understood, and agreed to these Terms and Conditions.